Last updated: 07th October 2026

Who We Are

Farmer’s Eye is the trading name of ScotiaTech Ltd, registered in Scotland (SC388100). Registered office: 4 Yewbank Avenue, Broughty Ferry, Dundee DD5 2SG. We decide how the personal information in this notice is used, which makes us the “controller” under data protection law. We are registered with the Information Commissioner’s Office, number ZB042803.

If you have a question about your information, email info@farmerseye.co.uk, call 01382 217377 or write to us at Unit 7 Larch Court, Myrekirk Place, Dundee DD2 4SS.

This notice covers our customers, farms and businesses we contact about our services, people who send us an enquiry, visitors to our website, and job applicants.

Customers

We hold your name and contact details, your site address and information about the site, details of the systems we install and look after, keyholder and emergency contacts you give us, system codes and passwords, records of visits, faults and complaints, and quotes, invoices and payments.

We use this to survey, quote, install, maintain and support your system, to take payment, to keep the records our NSI approval and the law require, and to deal with any complaint. Our legal grounds are carrying out our contract with you, meeting legal obligations such as tax records, and our legitimate interest in running and improving our service. We need these details to do the work. Without them we may not be able to.

If you buy from our online shop, we use your name, contact and delivery details and your order to process and deliver it. Card payments are handled by Stripe. We don’t see or store your card details.

If you give us details of other people, such as keyholders, please let them know.

When we install or support a CCTV system we may see live or recorded images. If you have a maintenance or support plan with us, we may also connect to your system remotely to check it is working, which can mean seeing camera images. The system and its recordings are yours, and we only access them to look after it for you.

We may also contact you about our services and maintenance. You can tell us to stop at any time.

Farms and Businesses We Contact

We sometimes write to, phone or email farms and rural businesses that may need our services. We get business names, addresses, phone numbers and email addresses from public business directories such as 192.com, from the business’s own website, and from lists we buy from data suppliers who confirm the details can be used for marketing.

We do this because we have a legitimate interest in telling businesses about services they are likely to need. We only hold business contact details and a note of how each contact went. Before phoning, we check numbers against the Telephone Preference Service and Corporate Telephone Preference Service.

If you don’t want to hear from us, tell us and we will stop. We keep your name and contact details on our do-not-contact list so we don’t contact you again by mistake.

Enquiries and Guide Downloads

If you contact us by phone, email, our website or a Facebook or Instagram form, we use the details you give us (such as your name, contact details, location and what you are asking about) to reply, arrange a survey and send you a quote. Our legal grounds are taking the steps you have asked for before a contract, and our legitimate interest in responding to enquiries. Meta’s own use of information on Facebook and Instagram is covered by Meta’s privacy policy.

If you download one of our guides, we use your name and email address to send it to you and, if you have ticked the box to hear from us, to send you occasional emails about our services. Every email has an unsubscribe link.

Our Website and Cookies

Cookies are small files a website stores on your device. Some are needed for our website and shop to work, such as keeping items in your basket, and we use those without asking.

With your agreement, we also use:

  • Google Analytics, to see how people find and use our website, so we can improve it.
  • The Meta (Facebook) pixel, to see whether our Facebook and Instagram adverts lead to enquiries, and to show our adverts to people who have visited our website.
  • Our shop software’s tracking cookies, to see which website or advert brought you to us.

These collect information such as your IP address, device, browser and the pages you visit. Google and Meta receive this information and may store it outside the UK. Our legal ground is your consent. You can accept or refuse these cookies when you first visit, and change your mind at any time using the cookie settings link at the bottom of each page.

Our website links to other websites. We are not responsible for how they use your information.

Job Applicants

We use your CV, application form, interview notes and references to decide whether to offer you a job. Our legal grounds are taking steps before a possible contract with you, and our legitimate interest in recruiting the right people.

Because we are NSI Gold Approved, we security screen people before they work for us, in line with British Standard BS 7858. We tell you before we carry out any checks. We do this to meet our legal obligations and the conditions of our NSI approval.

Who We Share Information With

  • Our staff, where they need it for their work.
  • Suppliers who run systems for us, such as job management, customer records and marketing, accounts, payments, email and file storage, website, HR software and review requests. They act only on our instructions.
  • Google and Meta, for website analytics and advertising, if you agree to those cookies.
  • Our accountants.
  • NSI, which audits our work and may look at customer records during an audit.
  • Alarm receiving centres and signalling companies, where your system is connected to one.
  • The company that carries out security screening checks for us, for job applicants.
  • The police or emergency services, where your system needs it or the law requires it.
  • The company that screens our call lists against the Telephone Preference Service.
  • A buyer of all or part of our business, under confidentiality.

We do not sell personal information.

Some of our suppliers, including Google and Meta, store information outside the UK. Where they do, the transfer is protected by UK adequacy regulations or approved contract terms.

How Long We Keep It

  • Customers: while you are a customer and for 6 years after our last work or invoice.
  • Farms and businesses we contact: 2 years from our last contact, unless you become a customer.
  • Do-not-contact list: for as long as we carry out marketing, so we can keep your request.
  • Enquiries and guide downloads that don’t go further: 2 years from our last contact.
  • Job applicants: 6 months after we make a decision. Security screening records are kept for 7 years, as BS 7858 requires.

Your Rights

You can ask us for a copy of your information, ask us to correct it or delete it, ask us to limit how we use it, object to how we use it, or ask for it in a form you can take elsewhere. Some of these rights only apply in certain situations. You can object to marketing at any time and we will stop. Where we rely on your consent, you can withdraw it at any time. We will reply within one month and there is normally no charge.

Complaints

If you are unhappy with how we have used your information, please tell us first using the contact details above. We will acknowledge your complaint within 30 days and let you know what we find. If you are still not happy, you can complain to the Information Commissioner’s Office at https://ico.org.uk/ico.org.uk or on 0303 123 1113.

Changes

We update this notice when things change. The date at the top shows when it was last updated.